How Can You Trust Your Kitchen Designer? By Judging Them On Their Customer Service…
We all know someone who’s had a bad experience with a kitchen designer. Perhaps one promised a deadline and failed to meet it. They might have recommended expensive, faulty and unnecessary additions that are a pain to maintain and never get used. They could have completed a job using shoddy workmanship, leaving the homeowners to seek out constant repairs. It’s only natural that you’d be apprehensive when redesigning your own. So how can you tell if a designer is the real thing or is just going to cost you money in the long run? It comes down to customer service.
Have you ever booked an appointment with a designer who agreed with every suggestion you made without offering any alternatives or concerns? This should be your first warning sign. A good designer will acknowledge the limitations faced based on the size and dimensions of your kitchen and budget. Two stoves and an island will simply not fit in a kitchen that’s only a few metres in length and breadth.
Another warning sign will be if your designer keeps recommending that you implement trendy and unnecessary additions to your kitchen. It can initially seem exciting to have a built in pizza oven or chandelier installed in your kitchen – but will future buyers see it the same way? And will you actually use it? A good designer will recommend you stick to solid basics that everyone wants and needs such as ovens, stoves and good storage space.
Finally, does your designer respect your budget and timelines? Starting from the outset, you should get detailed feedback and quotes regarding the progress of your redesign and whether it’s on track or not. If you can never get a hold of your designer and they constantly break promises, they will keep disappointing you.
Now if you’re wondering where you will ever find a kitchen designer that can meet all the above requirements, remember that Kitchen Designs Melbourne can – and we have the facts to prove it, having been rated number one for customer service on Google in Australia. Why waste time with designers who will disappoint when you know that we won’t?